Shipping Policy

Payment

Big Clean reserves the right to conduct an identity and credit card authority validation before delivery of all online orders.

 

Freight Charges

Sydney Metropolitan Area: 

  • $16.50 inc GST is charged per order
  • Free delivery for orders over $200 inc GST

Regional NSW: $35 inc GST

Interstate delivery calculated by distance at checkout

Please Note: Interstate and Regional delivery of chemicals will incur an additional $35 Chemical handling charge per order

 

Delivery Time

Orders are processed and dispatched after payment confirmation and subject to availability of products.

Please Note: If you do not reecive your order within 5 business days, please contact us to follow up with couriers.

 

Damaged Products upon delivery

Please contact us immediately if products are damaged upon delivery.

 

Disclaimer

We reserve the right to decide the shipping methods / courier companies. If customers have preferred freight company/couriers, special arrangements can be made.

We reserve the right to update freight charges without prior notice.